Payment Policy
At Mathieu & Valérie Montréal, we offer a variety of secure payment methods to make your shopping experience simple and convenient. Please note that the available payment methods may vary depending on your country or region.
If you have any questions regarding payments, you can contact us at:
info@mathieuvalerie.ca
Accepted Payment Methods
Customers can complete their purchases using several secure payment options. Depending on your location, the following payment methods may be available during checkout:
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American Express (AMEX)
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Credit Cards (Visa, Mastercard)
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Shop Pay
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Apple Pay
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Google Pay
The payment methods available to you will be displayed at checkout based on your region and device.
Payment Security
Your payment security is extremely important to us.
All transactions on our website are processed through a secure SSL (Secure Socket Layer) encrypted connection, ensuring that your personal and financial information remains protected.
We do not store any payment details on our servers. All payment information is handled securely by trusted and certified payment processing partners.
Payment Processing
Orders will only be processed once full payment has been successfully completed.
If a payment is declined or cannot be verified, the order will not be processed until the issue has been resolved.
Refunds
If you are eligible for a refund (for example after an approved return), the refund will be processed within 14 days after the returned item has been received and inspected.
Refunds will always be issued to the original payment method used during the purchase.
Please note that depending on your payment provider, it may take several additional business days before the refunded amount appears in your account.
Contact
If you have any questions about payments, transactions, or refunds, please contact us:
Company Name: Mathieu & Valérie Montréal
Email: info@mathieuvalerie.ca